As a valued customer of Produce Packaging and often the wider
Hutchinsons Group, we appreciate the trust you place in us to make
sure all of your product delivery services continue to operate
effectively at all times and especially with the additional
complication and impact of the risks posed by Coronavirus on all of
our lives and businesses.
We are committed to an evidence-led and common-sense approach to
containing the Covid 19 Coronavirus outbreak and mitigating its
impact on customers, colleagues and our wider business
operations.
Please be re-assured that we already have plans in place for our
business with you to continue as normal with a high percentage of
stock in each depot. We have operational continuity plans in place
to minimise the risk of infection and make sure that we can
continue to deliver business-as-usual service to our customers
should an infection occur at any of our premises. These include
implementing clear guidelines for colleagues, providing support and
advice for anyone who needs to self-quarantine, and issuing
guidance on following safe hygiene practices across the
organisation. We have also implemented a social distancing policy
in all offices and depots and are urging everyone to follow hygiene
advice. Hand sanitisers have been installed in all offices and
vehicles.
Many of our colleagues, including your representatives, work
from home and have the technology to provide service continuation
remotely if necessary.
As always, we remain committed to supporting your business with
an unparalleled level of service and we pride ourselves that we are
involved in UK food production, especially now with the critically
important need to feed our nation. We will do everything that we
can to support front-line growers and packers to provide safe and
reliable food supplies through this difficult time.
If you have any questions, please get in touch with your normal
Produce Packaging contact or the main office number and a member of
our team will be happy to help.
As a business Produce Packaging do source some products from
outside of the UK, The WHO (World Health Organisation) has issued
guidance that the threat from the virus transmitting from goods
originating from an area affected by the virus is negligible.
With regards our own contingency planning, Produce Packaging
have the following controls in place;
- We have for over 10 years
complied with the BRCGS - Storage and Distribution modules
and so have clear procedures in place to 'reduce the risk of
contamination'.
- We operate from 4 regional
sites, if one site were affected, we could operate from one of the
other three
- We hold a range of
products and have increased our stock holding of those most
seasonally demanded.
- We have issued all staff
with clear instructions as to what to do in the event of becoming
worried about a possible infection, including the self-isolation
directives in place.
- We have issued key members
of staff with laptops to enable them to operate from home and can
divert our phones too.
- We have issued all
delivery staff with personal Hand sanitiser, (all offices and
warehouses already have Hand sanitiser stations) and all
office/stores staff with clear instructions as to how to wash hands
correctly.
We hope the above reassures you of our ability to reduce the
risk of any disruption in the supply of packaging materials. If you
have any questions, please don't hesitate to get in touch.